Signs you need to call an emergency gas plumber in Tweed Heads

Signs you need to call an emergency gas plumber in Tweed Heads

Though natural gas provides almost 70% of Australians with cooked meals and hot showers, there is always the potential for it to go wrong; when that happens, you will need an emergency gas plumber. This can be nerve-wracking whether or not it ends up being a false alarm, but it’s always better to be safe than sorry – and to know the signs of a potential gas leak.

Our top 3 signs:

1. Use your senses

Gas is odourless, and so the smell of sulphur (routinely compared to rotten eggs) is usually added to make sure that people are aware of any faults when they arise. Carbon monoxide is never scented, however, so it’s important to regularly test your carbon monoxide detector or to purchase a new one if you need it.

You will likely be able to smell the gas at least a short while before a situation turns critical, but that doesn’t mean you can wait to address it. You might also hear a hissing sound from a burst pipe, but not always – the two in conjunction, however, is a sign of definite danger.

2. Personal symptoms

If there’s a gas leak in your home, that means there’ll be less oxygen in the air, and that can result in flu-like symptoms, such as breathing difficulties, fatigue, disorientation, and headaches. Carbon monoxide poisoning also manifests similarly, and your pets are not immune, so watch out for any changes in behaviour or any sudden spells of illness that you both share.

If you feel these symptoms and others, then you might have a gas leak, especially if they completely (or even mostly) go away when you leave the building. Even then – and even if the leak gets confirmed and fixed by a plumber – you’ll need medical attention afterwards, just in case.

3. Environmental symptoms

There are other small signs that (though they may seem innocent enough in isolation) can coalesce to mean something’s up. Outside or inside, plants fare even worse than humans or pets when it comes to a gas leak. Plants die for any number of reasons, but if this happens suddenly and without an obvious cause, it can be because the gas has blocked off their oxygen supply.

Also, if gas appliances have a differently coloured flame than normal, this can mean there is an excess of gas drowning out the oxygen needed for it to reach full power. Finally, though it might sound superstitious, it is possible to identify a leak by applying soapy water to a suspect pipe; if the water bubbles, this can indicate that the gas is escaping.

Call us today if you’re experiencing an emergency gas fault

If you think there’s a gas leak, you must turn off your gas supply valve (only if it’s safe to do so) and evacuate the building.

Plumb-Jet and Gas-Jet are available at any hour of the day (or night) to talk you through this, and can quickly send a plumber to ensure the safety of you and your family in Tweed Heads, so don’t hesitate to call us on 1300 881 902 if you need assistance.

How to fix a leaking tap

How to fix a leaking tap

A leaking tap is one of the most frequent, and most irritating, household plumbing problems. Unfortunately, if not fixed promptly, the leak is likely to grow worse. How best to fix the leak depends on where it’s located and what’s causing the problem.

Read on to discover the three most typical types of leaking tap, and how to resolve each one of them. Always remember to switch the water supply off before beginning to dismantle the tap for repair. If you suspect that the problem is more serious than the ones mentioned here, we strongly suggest getting a professional plumber to take a look.

Reasons for a leaking tap

By far the most frequent cause of a leaking tap is the deterioration of a washer. Over time, wear and tear causes tap washers to stretch and fray. This will result in a dripping tap. If not repaired, the drip will get more persistent over time.

Whilst turning the tap harder will initially stop the drip, this isn’t a permanent solution. Harder turning will eventually not only cease to stop the drip, but may also damage the tap.

You may also experience a leak from the body of the tap, or beneath the spout. In these circumstances, it’s probable that one of the “O” rings need replacing.

In most cases, these leaks start small, then increase in size as time goes on. Sudden, severe leaks may be due to a rarer fault. If you’re not sure what the problem is, turn off the water supply and contact a professional!

How to fix a leaking tap

If a washer is at fault, you will need to buy a replacement. Not sure about the type of washer you need? You may have to remove the old one first, then use it to compare with new products to ensure you get the right type. To change a washer, turn off the water supply, and put the plug in the sink to catch small parts.

– Remove the head of the tap.

– Unscrew the valve cover

– Loosen the valve (we recommend an adjustable spanner).

– Hold the valve steady, then remove the screw which keeps the washer in place.

– Replace the washer.

– Reverse the previous steps.

Follow a similar set of steps to replace the “O” ring, but leave the washer intact. Slide the new “O” ring into position, over the valve.

For a spout “O” ring:

– Switch off the water

– Loosen the nut underneath the tap.

– Loosen the grub screw (on the top surface of the spout, near the base)

– Elevate the spout to find the “O” ring, which is the rubber washer/ring at the bottom of the spout.

– Replace the “O” ring.

– Reverse the above steps.

If you’re not confident in your DIY capabilities, see that the leak is a severe one, or simply want to use a professional to ensure best results, we’re here to help. We also have a specialised leak detection service. Get in touch for a one-stop solution to your plumbing problems, no matter what they might be.

If your pipes are the issue, check out our previous post on maintaining your pipes.

Plumbers’ Tips for Maintaining Your Pipes in Tweed Heads

Plumbers’ Tips for Maintaining Your Pipes in Tweed Heads

When it comes to plumbers in Tweed Heads, Plumb-Jet and Gas-Jet are some of the best. We offer a wide range of plumbing services to meet your needs. The pipes in your house are a pretty important part of your plumbing system and they require a bit of maintenance to ensure they work like they should. You won’t have to put in a ton of time and effort, but the following tips will help you maintain your pipes so you don’t face inconvenient and expensive plumbing issues in your home. 

Use Strainers on Your Drains

This is a really easy way to keep your pipes clear and in good condition. Blocked drains can lead to pipe damage, which can cause backups and flooding in your house. Not only can that damage your floors, walls, and rugs, but it also poses a health risk. By placing strainers on your drains, you can keep large food debris, grease, hair, and other items from slipping down, creating a blockage. 

Clean Drains Regularly

It’s not always a good idea to put chemical pipe cleaners down your drains, but you can easily keep them clean with baking soda and vinegar. Sprinkle each drain with baking soda, then pour in some plain white vinegar. The mixture will bubble and help dissolve built up gunk in the pipes. Let them work for a few minutes, before flushing with hot water. If you suspect you have a blocked drain, give us a call because it can make the problem worse if you try to take care of it yourself. 

Get an Inspection

If you’re worried that there is something wrong with your pipes, have them inspected. We can look inside and make sure there isn’t any corrosion or worn out places that need to be replaced. If there are issues, we are trained and experienced in taking care of them for you. A regular inspection is much easier than running into an issue that gets expensive and time consuming to repair. 

Don’t Ignore Leaky Pipes

Sometimes you may have a leaky pipe and not realize it until you see visible water damage. However, dripping taps and running toilets are other signs you might have a leak. These are not problems you should ignore because the issue will only get worse and can cause major damage if the pipe bursts. 

Looking for plumbers in Tweed Heads to help maintain your pipes? Call Plumb-Jet and Gas-Jet today or get in touch online

How To Fix These Plumbing Mistakes

How To Fix These Plumbing Mistakes

Common Plumbing Mistakes

Having to call in the plumbers is something we all wish to avoid. Our first thought is always that we can fix whatever is wrong. It goes against the grain to hire someone to repair what is obviously dead easy to do. It’s only plumbing, right? Plumbers cost an arm and a leg, don’t they? Why waste your money on some bloke with a tool bag? You’ve got your own set of tools, so why not do it yourself? 

Unfortunately, the path to plumbing hell is paved with good intentions. Murphy’s Law- if it can go wrong, it probably will. Unless you have training in plumbing and know what you are doing, it’s odds on that you will make a mess of it. That’s our experience at Plumb-Jet & Gas-Jet. We’ve had to clean up many Tweed plumbing disasters. For that reason, we would like to point out some common plumbing mistakes Tweed residents and how to solve them.

Drain Cleaner

We’ve all heard of that magical liquid substance called drain cleaner. Any time you have blockage or think you have because your water in draining away too slowly, it’s time to reach for the drain cleaner. It’s really good stuff, but unfortunately, it’s also very caustic and powerful. Invariably people use way too much of it. It is highly corrosive and will certainly damage your pipes and joints because you use far more than necessary. There are natural products that do the same job, but more slowly and don’t damage your plumbing.

Wrong Connections

Another common mistake when replacing a bit of piping is connecting copper piping with galvanized pipes. Where they touch each other, it leads to corrosion. Many amateurs get this wrong and set themselves up for future problems with the wrong installation. What is necessary is a dielectric union to join but separate the two. These joints contain a plastic sleeve and a rubber washer so they don’t touch.

Shut Off the Water

This is a laughable, but very common mistake made by plumbing DIY enthusiasts. In their enthusiasm and macho urge to prove that they can fix anything, they rush to get the job done, but forget to cut off the water at the mains and drain the system before working. Some don’t even know where the shut off valves are! Know where your valves are.

Call a Licensed Plumber

Above are just three very simple, but all too common mistakes that Tweed plumbing DIY enthusiasts make. Plumb-Jet & Gas-Jet have been called out many times to deal with the consequences of them. Don’t make mistakes, call a plumber. You can contact us through our message page or simply give us a ring.

Why Plumbers Prefer You Not to DIY Bathroom Repairs



Why Plumbers Prefer You Not to DIY Bathroom Repairs

Why Plumbers Prefer You Not to DIY Bathroom Repairs

Even an experienced DIYer may hesitate when they have to renovate their bathroom. There are few projects more complicated difficult than fitting a bathroom, and the number of different skills and techniques involved often mean that an amateur can make a serious error. In order to make sure that the task is completed properly, you need to call experienced plumbers in Tweed Heads like Plumb Jet and Gas Jet.

The problem of mounting costs

One of the most serious problems that you face when doing DIY for your bathroom is the issue of cost. You most likely started doing DIY in order to save money, but even small bathrooms can cost $20,000 and above when you use an experienced plumbing team, and that cost can be much higher when you try to do it yourself, and then need to call in our team to help you fix your mistakes.

Fitting parts correctly

You might think that you know how to do the basic framing that is involved with renovating a bathroom, but are you able to do it to a high enough standard? Even small mistakes, such as building the frame slightly too large, can mean expensive re-dos and the need to call in Plumb Jet and Gas Jet to get the work done correctly.

Major plumbing skills

You might have enough DIYer knowledge to repair a dripping tap or a damaged pipe, but when it comes to renovating a bathroom, you need to have it done precisely. There are a number of rules and restrictions which apply to plumbing in Australia, and your plumbing contractors will know how to meet these demands, rather than risking having to do the whole thing again.

Installing major furnishings

When you need help with fitting a shower, Plumb Jet and Gas Jet are here to help you. It is tough to do this by yourself, and even if you can do some of the basic labour, you need plumbing teams to help you get the shower stall fitted correctly.

Sorting out your plumbing needs

When you need help with your plumbing, you need to speak to Plumb Jet and Gas Jet. We are experienced plumbers in Tweed Heads who can help you with a variety of different bathroom projects. To find out more about how we can assist you, contact us today using our online form or call us on 1300-881-902 now.

If you are looking for a trustworthy plumber, you may find our previous blog of interest:

Finding a Trustworthy Plumber You Can Count On

6 Common causes of a blocked drain

6 Common causes of a blocked drain

A clogged drain is one of the most common reasons why homeowners call out a plumber to their Tweed Heads homes. Whether it is causing slow drainage, sewage backup, smells or flooding, a problem with your drains can quickly get out of hand and cause costly repairs. Understanding how clogged drains occur can mean that you take steps to reduce blocked drains, and only need to call out Plumb Jet in a real emergency.


Perhaps the number one cause of blocked drains, hair is easily mixed with grease and soap residue to create a hellish blocked drain. To avoid this, we recommend that you use drain guards to block hair, which should then be washed out regularly to avoid blocking the drain.


Your drains are there to take dirt away from your home, but if you push too much dirt down the drain at once, it can quickly clog it, and may cause problems with your sewage system that require help from Plumb Jet.


A big culprit in clogged drains is soap. Traditional bars of soap are often made with grease residue, which when combined with water and other material such as hair and dirt, can clog up your drains.

Hard water

You can’t help what type of water you receive from the state, but if you have hard water, then the minerals that it contains can solidify, and may quickly become a large mass that block your drains. A water softener can help you to ease this issue.

Food debris

This is another common reason why Plumb Jet are called out to homes. Don’t waste from pots and pans and plates should never be allowed to sink into the drain. Instead, use a drain guard to collect anything from the water, and scrape as much as possible directly into the bin.

Plant roots

If you have trees or large bushes close to your property, then they can cause damage to your drains when they are seeking out water. Even tiny cracks can provide an access point for tree roots, which can then grow and become too large for the pipe. Monitor your plants to avoid this problem in the future.

Calling out an emergency plumber

If you have a serious problem with a blocked drain in your home, then you need to call out to an expert Plumber in Tweed Heads who can help you to avoid blocked drains in the future. Simply contact Plumb Jet today online or give us a call on 1300-881-902 now.

Finding a Trustworthy Plumber You Can Count On

Finding a Trustworthy Plumber in Tweed Heads

So you’re looking for a Tweed Heads plumber? You’re going to need a plan. As it turns out, not all plumbers are created equal…

Tip: call Plumb-Jet. Well we would say that, wouldn’t we? To show we’re good to our word, we’ll explain why our advice is on the money, not just for us, but for you when you’re needing a plumber.

From the employer’s perspective, i.e. your perspective, here are 5 steps to help choose the best of who’s available.

Are You Qualified?

  • NSW Licence No. 228804C
  • QLD Licence No. 1194843
  • ABN 12426542876

Without these official looking numbers, you could be giving your money to a silver-tongued ‘handy’ man in exchange for a range of well-staged porkies.

The licences listed above represent our qualifications in the eyes of the powers-that-be. We embrace our official accountability and take pride in showing these licences to all who would question our authority.

What’s Your Background? 

Here’s where experience reveals either a handful of recent jobs or, as our experience reveals, a long and ultimately fascinating history of work involving drains, roofs and gas lines — for clients that include captains of industry, proverbial hard-working Australians, as well as the much-maligned neighbourhood cat lady.

We can confidently say that, when it comes to plumbing and gas-fitting, you’ll have a hard time finding more expertise under one roof. If it involves the flow of liquids and gases, you can trust we’ve encountered it and mastered it.

If you’re a business owner or a home owner, you need trades people with the equipment and the skills to tackle unforeseen issues.

Renovations, in particular, can be a Pandora’s Box of the unpredictable. Expecting the unexpected is par for the course with renovations but it can also be true of new builds.

At Plumb-Jet, we’ve worked on jobs of every scope and like to be prepared. Our well-equipped service vehicles are loaded with every tool and spare part we could possibly need.

This Is Urgent, Can You Fix It?

Emergencies become emergencies because no one saw them coming. It’s time to keep a cool head and call a professional who’ll waste no time fixing the problem.

The phone at Plumb-Jet is manned 24 hours a day, 7 days a week, all year round. Save this number to your smart phone’s contacts: 1300 881 902. That way, when things escalate quickly, you won’t waste another second Googling for answers.

Getting a Quote Should be Easy

Getting a quote gives you a chance to outline the scope of what’s involved in your job. With Plumb-Jet, our quotes are free and there’s no obligation. With businesses who charge for their quotes, if you don’t like the price, you’re committed having already sunk a chunk of change into a simple price enquiry.

With a quick quote from Plumb-Jet, your decision to proceed will be straightforward.

Read the Reviews

Google makes no bones about it — fake reviews are not tolerated. Most review platforms follow suit. No one will use their service if the reviews cannot be trusted.

Read Plumb-Jet’s reviews now.

Call us when you want the job done right the first time.

Silent Signs Your Tweed Coast Home’s Plumbing Has a Big Problem

Silent Signs Home’s Plumbing Has a Big Problem

There are many signs your Tweed Coast plumbing is obviously in need of repair. That includes leaking and flooding. But did you know there are also some not so obvious signs that you need a plumber? When that happens, you need Plumb Jet and Gas Jet Plumbing and Gas Solutions. We can do a wide range of plumbing jobs, both large and small so that you never have to worry about a bigger problem. Here are some of the silent signs telling you to call us right away. 

Pipes that are Discoloured

You should inspect your pipes regularly so that you can detect a problem before it gets worse. If you happen to notice that your pipes are discoloured, you have an issue that needs to be addressed. This usually indicates that there is moisture where it shouldn’t be, such as that caused by a dripping sink or a leak in the main line. Letting this go can lead to broken pipes and flooding so get it taken care of right away.

Slow Drains

You might not think this is a big deal, but slow drains could be a pretty big problem. It probably means you have a blockage somewhere that needs to be removed. Leaving it for too long can make the blockage bigger and harder to dislodge. Slow drains are not something you should attempt to tackle yourself. It’s better to call us to have a look because the culprit could be tree roots in the sewer line, which requires a professional to take care of. 

Bigger Than Average Water Bills

If you are suddenly getting water bills that are significantly higher than they usually are, there’s definitely something going on with your plumbing system. If you aren’t using more water than normal, you probably have a leak somewhere. A running toilet is a common cause of a spike in your water bill as well. We can diagnose and repair both of these issues for you. 

Green Spots in the Garden

Have you noticed a patch of your grass that’s greener than the rest? This indicates a potential problem with your sewer line. A leaking sewer line can cause one section of the grass to turn a different colour and you’ll probably notice it between the house and the street, which is where most sewer lines run. You may also notice sunken patches of your garden. The sooner you fix this, the lower the risk of further problems with your plumbing system. Do you have any of these silent signs in your Tweed Coast plumbing?  Call Plumb Jet and Gas Jet Plumbing and Gas Solutions right away to get an obligation free quote.

Plumbers’ Tips for Maintaining Your Pipes in Tweed Heads